Running a distribution business successfully requires managing your dealers and distributors, streamlining your sales pipeline, managing inventory, and addressing customer queries at a minute level. Chances are, you are using multiple tools today to manage these functions. What if you can bring all these processes under one log-in? What if you can streamline and maintain all your business activities in one integrated platform?
Yes, Zoho One for Distribution lets you do just that! Read on to learn how to leverage this powerful tool to map all your business processes under one log-in!
Book a DemoMarketing today is very much website-centric for any business. Zoho One for Distribution makes it super easy to capture leads from your website and nurture them via automated emails and structured follow-ups.
Interacting with your website visitors in real-time can boost your website conversion significantly. And now you can do that without losing sleep! With a Chatbot built on top of Sales IQ, you can qualify visitors, answer questions, and capture requirements directly in your CRM. What more, you can create customized chatbots for different landing pages with the ability to transfer the chat to a human agent too.
Book a DemoWith the web form integrated with CRM, you can capture leads right into the CRM. You can also create lead assignment rules based on product group, territory, or any other criteria. You can also start the lead nurturing process immediately with automated emails and notify your internal team members.
Book a DemoManaging dealers and distributors is a crucial supply chain management function for a distribution company. One of the primary aspects here is to qualify the lead first. Zoho One for Distribution is built to make this process super easy!
Once you’ve received the lead, the first step is to know the company better. The system automatically sends them a welcome email with a form to capture further details like company size, company registration details, etc. Once your prospect fills up the form and submits the same, you receive the details in the CRM. You can now review the details, qualify the same and take them further in the sales cycle.
Book a DemoOnce a lead is qualified, you can now start the onboarding process. With all the relevant details in place, Zoho One for Distribution lets you generate a contract for the Dealer or Distributor with a click of a button. Whatmore, you can send the contract to the relevant contact person via Zoho Sign for e-signature.
Book a DemoZoho One for Distribution comes with an intuitive Sales Order Management app built on Zoho Creator. Once a customer is onboarded, you can send them invites to join the Sales Order portal. This portal empowers them to raise a Sales Order directly. Once raised, they can track the progress of the same via the portal. On the other hand, you can approve the Sales Order at your end and move towards fulfilling it.
Book a DemoInventory management and invoicing were never this easy! Zoho One for Distribution integrates Zoho Inventory, Zoho Books, and the Sales Order Manager Application to create a complete solution that can streamline your business and increase productivity.
Zoho One for Distribution helps you manage product inventory in a centralized way. You can manage products by SKUs, Batch Numbers, and Serial Numbers in multiple warehouses. Zoho Inventory comes with robust features for managing reorders, transferring goods between warehouses, and much more.
Book a DemoWith Zoho Books integrated with Zoho Inventory, you can manage your Sales Orders and Purchase Orders in one place. Once you receive a Sales Order, you can check available stocks, and convert them into an Invoice. You can also integrate a payment gateway to receive online payments from your customers. In case, you don’t have the products in inventory, you can convert the Sales Order into Purchase Order with one click.
Book a DemoAwesome customer support is key to customer retention. Zoho One for Distribution integrates Zoho Desk with CRM so that you can receive, assign and track support requests from one platform only.
When it comes to customer support, you want to offer as many channels as possible to your customers. With Zoho Desk in place, you can capture support requests via email, phone call, or from the customer support portal. Integrated with Zoho CRM, you can view and access the support tickets right from the CRM itself.
Book a DemoEmpowering customers with information and updates has two advantages. On the one hand, it lets you foster a stronger relationship with your customers. On the other hand, it reduces the workload on your support team. With the Zoho Desk Knowledgebase portal, you can display product information, user manuals, and much more. Your customers can access these materials at their convenience.
Book a DemoCustomer feedbacks are a wonderful thing! When positive, you can proudly display them on your websites and earn trust from your prospective customers, when negative you can learn and improve on that.
With Zoho One for Distribution in place, you can request feedback with one click and capture the same in your CRM. You can easily see the feedback within the CRM and take action if needed. This not only gets you the chance of collecting positive feedback that you can use as testimonials but also lets you identify the areas of improvement.
Book a DemoData-driven decisions are crucial for scaling your business. With the powerful reports and dashboards feature, you can now analyze every aspect of your business and scale it to the next level.
With Zoho One for Distribution in place, you can generate comprehensive reports for every business function. You can also convert these reports into beautiful easy to read dashboards that offer you a pictorial representation of the data. Add the most crucial dashboards to your Home Page and you can take the guesswork out of the way!
Book a DemoWe wanted to scale our business for a very long time. We had been looking for the right partner. When we first interacted with the team of GoldenLion, we realized that they have the potential to help us with it. With my personal experience, I can vouch for them. And they can be a great resource for you as well.