A Travel Agent needs to manage myriads of data and coordinate amongst hundreds of leads, clients, and vendors. Running a Travel Agency without a reliable, comprehensive system can be a nightmare. Hence we decided to create the Travel Agency CRM, crafted specifically for the travel agencies on award-winning Zoho CRM.Free Test Drive
Don’t just take our word for it, read what our customers have to say about their experience of working with us.
I can’t say how much I’m happy and thankful for the service provided to my company. Arnab and his team are always there and ready to help. They made this transaction very enjoyable and I am so excited to start working with the software. I already know that it will bring my company to a new dimension.
Great service from start to finish!
What looked like a daunting task initially was made easy by the GoldenLion team walking me through it. This system will be of huge benefit going forward.
The Team has been incredibly patient with me and my requests. They have also been extremely accommodating – every request I have made has either been completed as desired or a workable solution has been presented. I will definitely recommend GoldenLion to anyone who asks about Zoho!
We found GoldenLion extremely efficient with in-depth knowledge of not only of multiple aspects of Zoho CRM but equally good in other apps as well and most importantly were proficient with the requirements of the Travel Industry and helped us put our system up and running with minimal costs and time.
I have been working with GoldenLion Consulting to customize Zoho CRM Plus for the past 2 months. It has been an absolute pleasure to work with Arnab and his team. The project was delivered on time and as per specifications. GoldenLion has exceeded my expectations in every way. I will be working with them again in the future also.
I wanted to thank you for the time, effort, patience, and understanding given in developing our system and tailoring it. You did a fantastic job and we are more than happy with the system which has not only made our lives so much easier but our processes are much more efficient now too.
Purchasing the new back office system for Travel Agents via GoldenLion Consulting was a welcome relief. Their system has set my business on the right track by keeping all my bookings organized, communication second to none with my clients and the cost of investment was a fraction of other services.
I was very pleased with the Travel Agency CRM developed by GoldenLion. I worked with Debraj closely during the development. He was very helpful and knowledgeable about the product.
We initially contacted several cloud CRM. However, all these CRMs are too general and complicated to use. Fortunately, we found the Travel CRM developed by GoldenLion. We have been using the Travel CRM for the past six months and would highly recommend them to other travel agencies.
From hearing about GoldenLion’s industry-focused product to reviewing it & rolling it out, I have been very impressed with the whole GoldenLion team. Zoho for Travel Agency is the base which we have used to build so much more over the last 2 years. I would definitely recommend them.
Great Service and Prompt response. Will consider it for future service too.
GoldenLion helped us set up our CRM system very quickly and efficiently. Communication and follow-up speed on questions were excellent.
Capturing leads from multiple channels was never this easy! Whether it’s Webforms or Social Media, Live Chat or Spreadsheet, you can now capture every single lead centrally and nurture them effortlessly. Let’s see how!
With Travel Agency CRM you get your enquiries via website or landing pages straight inside your CRM. You can even set rules for the distribution of these leads amongst your team members.Free Test Drive
With Zoho SalesIQ integrated with Travel Agency CRM, you can track Website Visitors in real-time, know which all pages they are Browsing, chat with them and convert them as Leads.Free Test Drive
With Travel Agency CRM you can now import all your leads via xls, xlsx, csv, or vcf format. So if you are still using spreadsheets to manage your leads: import them all in just a few clicks.Free Test Drive
Lead nurturing is an art every salesperson needs to master. While you have to hone that skill yourself, Travel Agency CRM can ensure that you don’t miss even a single follow-up! Here’s how the CRM helps make follow-ups super-easy!
With Travel Agency CRM you can send predefined Email Templates (Itinerary, Thank You Email, etc), create follow-up tasks, and update fields (“Lead Status” to be updated to “Contacted”): all in one click.Free Test Drive
Using Travel Agency CRM you can create tasks for yourself, allocate to team members, and set reminders. The contextual view helps you prioritize tasks and be on top of your To-Do list.Free Test Drive
With Travel Agency CRM you can create all your meetings, have them on an intuitive calendar, invite customers and internal team members to these meetings.Free Test Drive
Using Travel Agency CRM you can keep track of all your scheduled calls, record the details of inbound and outbound calls and create follow-up tasks.Free Test Drive
Guessing games can be fun a lot of times! But, not when it comes to measuring the profitability of your trips. Well, with Travel Agency CRM, you can take the guesswork out! Here’s how the CRM calculates trip profitability automatically, every time.
You can create a variety of awesome Quote Templates using Travel Agency CRM. These quotes can then be instantly sent to your customers via email from within the CRM itself.Free Test Drive
Once the quote is approved by your customer, you can convert them into an Invoice in just one click using Travel Agency CRM. You can then start recording the payments made by your customer.Free Test Drive
Using Travel Agency CRM you can manage all your vendors and their contacts, send reservation requests via Email, track them till they confirm, and record all payments.Free Test Drive
Reservation Vouchers can be created in a jiffy and sent to the customers in a single click using Travel Agency CRM. The issued vouchers can be used to avail the services from the vendors.Free Test Drive
Using Travel Agency CRM you can create all the products that you sell to your customers or buy from your vendors. These products are used in Quotes, Invoices, and Vendor Reservations.Free Test Drive
What turns your customers into raving fans? A meticulously organized trip, of course! And doing this becomes super-easy when you can manage every minute detail about your passengers in one single place. No missed details, no goof-ups!
Using Travel Agency CRM you can record all the passengers traveling on a Trip and classify them as “Primary Contact”, “Guest” or “Primary Contact and Guest”.Free Test Drive
Using Travel Agency CRM you can send your contacts the option to update their details (Passport Details, Date of Birth, etc.) instead of you doing it. This improves the accuracy of data and saves time.Free Test Drive
Want your customers to buy more and often? Well, who does not! Travel Agency CRM lets you do just that. Market your upcoming trips via meticulously crafted email campaigns and inspire wanderlust. Let’s see how!
With Zoho Campaigns integrated with Travel Agency CRM, you can create awesome email and social media campaigns to market your popular destinations, monitor results, and take action.Free Test Drive
With Travel Agency CRM you can send Testimonial requests to your customers in one click. Once submitted by the customer, the details get stored instantly inside CRM.Free Test Drive
Travel Agency CRM is tailored to map Fixed Departure Trips perfectly. You can now define your Fixed Departures with start date, end date, maximum booking capacity for passengers and accommodations, and more. Here’s how!
Besides Custom Tour (FIT) you can also handle Fixed Departure using Travel Agency CRM that includes the creation of a Fixed Departure, capturing of leads, trips, passengers, invoices, and vendor reservations.Free Test Drive
With Travel Agency CRM you can embed the booking forms for your Fixed Departure on the website. Once the booking form is submitted: it instantly creates Contact, Trip, and Passengers. The booking form is additionally priced.Free Test Drive
No matter how large or small your travel agency is, it deserves a beautiful system that manages all data centrally, can be accessed from anywhere and everywhere, and makes your life easy with automation. What are you waiting for?
Travel Agency CRM comes with 40+ standard reports and 30+ standard dashboards which are distributed across different modules like leads, trips, quotes, invoices, vendors, products, activities, etc.Free Test Drive
With Travel Agency CRM you can send and receive all your emails without leaving CRM, share customer emails with colleagues, and get quick email notifications of the emails from prospects and customers.Free Test Drive
Travel Agency CRM comes with 25+ standard workflow rules across fixed departures, leads, contacts, trips, quotes, invoices, and vendor reservations. You can of course create your own rules.Free Test Drive
Travel Agency CRM provides you with a wide variety of options for user rights and data sharing via users, roles, profiles, groups, data sharing rules, fields, and links permissions.Free Test Drive
You get all customization options in Travel Agency CRM. You can create/hide modules, create/remove fields, modify field values, create/modify views, related lists, create new workflows, reports and dashboards.Free Test Drive
Travel Agency CRM integrates with Zoho Campaigns, Zoho Survey, Zoho SalesIQ, Zoho Creator, Zoho Reports, G Suite, PandaDoc, Twilio, RingCentral, Ringio, and a lot more.Free Test Drive
Working with awesome people is a reward in itself! Especially when they have such lovely words for us.