One of the main reasons for building a great website is to gather inbound leads!   Of course, you want to create a strong web presence and generate awareness about your product and services, but for most businesses, especially B2B ones, all these cumulates into converting visitors into leads.   Now, if you are wondering why your website conversion rate is still below average (even after putting up a great looking website), there may be

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Posted by Nabanita Nag

No two businesses are created equal!   And, if you are working in a niche market and operating a unique business model, finding an off-the-shelf system for managing your business becomes near impossible!   As a result, most businesses end up using complex spreadsheets to keep track of their various business processes. But, as much as I love spreadsheets (I really do! In fact, you would be surprised to know how may spreadsheets I create

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Posted by Nabanita Nag

When it comes to marketing, strategies and channels (it seems) are literally endless! Once you decide whether to focus on inbound or outbound marketing, there still remain several factors to zero in on.   Should you focus on social media marketing? Would video content give your marketing efforts some extra edge? Are the traditional marketing channels, TV commercial, Newspaper ads etc dead? What kind of merit PPC has?   Well, these questions are JUST SO

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Posted by Nabanita Nag

There is no denying the fact that use of web based CRM software has been on rise since 2011. In 2015, the worldwide spend on CRM software was $26.3 billion.  The figure was 12.3% higher than the previous year. This trend of increased expenditure on CRM system has been a steady feature in the world of business since then.   Keeping in mind, the benefits of implementing a CRM system which far exceeds tracking your

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Posted by Nabanita Nag

So, you have a real estate business dealing exclusively in newly developed properties!   Like most real estate businesses, you too need a CRM system to keep track of your leads, customers, properties etc.   However, in today’s age when more and more businesses are opting for industry specific CRM solutions over horizontal systems, you definitely want a CRM that is tailored for your industry.   Thus, a vertical CRM for New Home Agency is

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Posted by Nabanita Nag

For most business owners, getting found by prospective customers and generating their interest about the products or services on offer is crucial.   So, how exactly your customers found you?   Not long ago, we were in the process of creating some case studies on some of our most unique and challenging projects. And when we were interacting with our customers, we realized 99% of them found us via internet!   They landed on our

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Posted by Nabanita Nag

If you are running a travel agency, then you can probably vouch for the fact that managing a FIT (Frequent Independent Travel) is way more job than organizing a guided tour. While creating a fixed departure tour package is not easy per se, accommodating unique traveling requirements of an individual (or small group of < 10) and managing the self-booked itinerary calls for meticulous planning and detailed execution.   If your travel business is getting

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Posted by Nilotpal Bhattacharya

How are you using your CRM system?   If you are the business owner, you are possibly tracking the sales pipeline of your employees or measuring their performance with your CRM. If you are a sales executive, you are most likely to use this system as a reporting tool rather than a sales weapon that can help you make more sales and improve customer satisfaction.   But time has changed! And sales situations are changing

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Posted by arnab@glionconsulting.com

When you are managing a small or mid-size business, sales numbers and bottom line are often your greatest concerns. However, in today’s business climate where customer acquisition cost is ever-increasing, it is surprising to see how few businesses are proactively focusing on customer retention.   A study conducted by leading market research firm Econsultancy in 2014 presents the below figure: Source: Econsultancy   As per the study, 40% of total respondents were more focused on

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Posted by Nabanita Nag

As an industry, real estate agency has highly diversified requirements from that of any other business. Therefore, when it comes to selecting a CRM system, the generic rules for choosing the right CRM often do not hold true for the industry.   With a large number of property-inventory to maintain, longer sales cycles to take care of and numerous owners, buyers and renters to manage, a real estate agency CRM has special requirements for smooth

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Posted by Nabanita Nag
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